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Monthly tips to improve the business and practice of members of The Society for the Advancement of Consulting, LLC - Issue #72: September, 2009

Monthly tips to improve the business and practice of members of the Society for Advancement of Consulting, LLC

If I were addressing a group of buyers and recommenders, no matter what my consulting/coaching specialty, here's what I'd be telling them on September 1, 2009:

  1. No one predicted the financial collapse and no one is predicting the recovery accurately. There are signs that we're in the midst of a recovery. What is your organization doing to exploit that?
  2. Talent acquisition, retention, and nurturing is going to be a key organizational asset.
  3. The fastest, surest route to loyal and "permanent" customers and clients is with fulfilled employees offering great service.
  4. Now is a good time to re-examine your driving force, mission, and vision. The world has changed significantly in the last year, probably more so than in the prior five.
  5. You need two or three "backups" for every high priority customer relationship.
  6. You need three "piles" of money right now: cash, credit, and investment. What are your needs and what are your actual assets?
  7. If you are not number one in your market, this is a fine time to consider redefining yourself and your market to instantly become number one.
  8. Almost two-thirds of the Fortune 500 list today were founded during recessionary times. Competition will become more severe. How are you prepared to handle this?
  9. What new products, services, relationships, and attendant value are you prepared to bring to existing customers to accelerate repeat business?"

How well are you prepared to address these issues in your conversations, presentations, and collateral materials?

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