Member Login

How can we build an operation where employees want to contribute?

This past week I had the pleasure of meeting with Mike, the CEO of a global automation company, still family owned despite having eight locations around the world. During our discussions when I asked Mike about demand for robotics and his customer base he shared a dramatic example: “In some instances Shawn, our automation has replaced up to 12 employees.”

Clearly industry is changing as we know it, but despite reductions in manpower through the introduction of automation and robotics, the reality is that every manufacturer (and distributor, insurance agency, bank, association) requires people. We may require fewer of them, but those we do have need to have a desire to contribute.

The question is, how can we build an operation in which all employees, young and old alike, actually want to contribute? Fortunately I have the answer and it’s not theoretical, it’s based on the best practices of dozens of my clients from across North America…

Today is the day that my new book from McGraw Hill launches, entitled “Operational Empowerment: Collaborate, Innovate and Engage to Beat the Competition.” This has been described by many as a CEOs playbook to build a more collaborative and empowered culture that can create a distinct competitive advantage.


Box 1009, East Greenwich, RI 02818
Phone: 401-884-2778
Fax: 401-884-5068
© Society for the Advancement of Consulting. All Rights Reserved. Web Site Design and Hosting by
WebEditor Design Services, Inc.