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Communications

Seven Expedient Ways to Keep Your Workforce Highly Productive Through Volatile Times

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The tough economy has employees stressed in nearly every organization of every size, in every industry -- particularly those who have seen their coworkers laid off.

Is Being a “Mind Reader” Part of Your Organization’s Job Descriptions?

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Tired of second guessing and making incorrect assumptions in your organization and then being punished for it?

40-Year Old Communication Myth Busted

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Whoever spent time as a child on a school playground and been the victim of name calling knows the deflective phrase used to counter those slurs, “sticks and stones may break my bones but names can never hurt me,” isn’t enough to overcome the impact of those bullying communications to youthful, developing ears.

Creating an Outstanding Leadership Team

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The first step in becoming an outstanding leadership team is to get a clear picture in your minds of what your team “looks like” if you are truly outstanding. What should you consider? What is likely to trip you up? What could you plan and do right now to ensure your success?

4 Steps to Improve Your People-Reading Skills

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Socially intelligent leaders know how to read the body language and emotions of their people. They are highly aware of social environments and highly attuned to the language used by people. They are curious about people and are great observes of human behavior.

How to Socially Intelligent Interact with People

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One of my law firm Managing Partner executive coaching clients recently shared with me that he was having a hard time influencing several of the firm partners on a new strategy for the firm. We have been working on improving his executive presence including talking less and listening more. He is not great at getting others to cooperate with him, and has a fairly authoritative leadership style.

The One Thing Executives Hate More Than Anything in the World

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What do executives hate more than anything else in the world? Surprises. Even good surprises can be suspect, because now they must replicate them, but they don’t know how it happened in the first place. Very unnerving.

How to Deal with Difficult People at Work

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Hardly a day goes by in my coaching practice without someone sharing a story with me of how someone at work is driving her nuts and sapping their energy.Very often it’s their boss who they experience as being arrogant, condescending, and disrespectful or maybe even a bully. It may be a co-worker who is argumentative with a big ego and thinks he’s always right.

How to Sound as Smart as You Really Are

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In my many conversations with well-educated professionals, I often find that those who have the best use of language enjoy an advantage over others. This takes effort, and has little to do with natural talent. Be sure to look up what phrases mean before you use them, seek out new words to help your vocabulary become more robust and precise, and avoid using the same phrase over and over.
 
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